We 100% respect that your entitled to share your perspective as you see it for transparency. We also in the spirit of transparency feel the need to shed light & provide context on our conflicting pov's. It's important as other potential buyers will see this & need to understand why & what to expect. For you, we have an order date of 3-19-25, a ship date of 3-31 & a delivery date of 4-4. Anytime that you see 'business days' & not just 'days' it means M-F. Weekends are not included. Hopefully the latter statement sheds light on our pov. Again, absolutely love that you love the hair, thank you for including that. We'll update the sales page with an additional note of 'weekends not included' as opposed to the current '10-12 business days'

We love that you love the hair. However the 1 star due to the shipping is pretty unfair considering we disclose the expected shipping time frame of 10-12 business days. 😕 Even the exact reason why it takes that long. As well as require that the terms & conditions of sale be agreed to prior to checkout. In that case we reasonably assume that all information provided has actually been read. In fact we shipped in 8 business days 2-4 days earlier than what should have been expected. The package was received the last day that it was expected to ship out. We try our best to stand by our word when it comes to service & product, and we're far from perfect. However in this case we delivered what, and prior to, what should've been expected.